Services

Every Mac has a history. We respect it.

From grey screens to a stubborn butterfly keyboard, here's everything we handle β€” with a free diagnostic before every quote.

SW

Software repair

Kernel panic, boot loop, grey screen, or an apple logo that spins forever. We find the faulty extension or process without reinstalling macOS if possible.

DATA

Data recovery

Damaged SSD, incomplete Time Machine backup, deleted files. Work carried out in a controlled environment.

BAT

Battery & power

Battery health diagnostic, replacement if needed, faulty charger or USB-C port.

SEC

FileVault & Apple ID

Locked account, forgotten password, unreadable encrypted disk. We secure your Mac without ever bypassing your privacy.

HW

Hardware repair

Keyboard, trackpad, hinge, screen, Thunderbolt ports. Precise diagnostic before any replacement.

OPT

macOS optimisation

Sluggish Mac, noisy fans, storage full. Full cleanup and startup app management.

MIG

Migration to a new Mac

Full transfer via Migration Assistant: apps, settings, files, with nothing left behind.

PRO

Mac fleet β€” Business

Fleet management for studios and small structures: updates, backups, security, responsive support.


Intervention format

Remote or on-site

Remote

Native macOS screen sharing, you follow every step live. Suited to the vast majority of software issues.

  • βœ“ Usually resolved within 30 minutes
  • βœ“ Your Mac stays at home

On-site

Needed for any hardware issue β€” screen, keyboard, battery β€” or if the Mac won't start at all.

  • βœ“ Subject to coverage area
  • βœ“ Quote provided before the visit

Not sure what's causing the issue?

That's exactly what the free diagnostic is for.

Request a diagnostic